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Volkswagen Springfield Customer Testimonials

At Volkswagen Springfield, customer satisfaction is our highest priority. Read some recent reviews posted from your neighbors and the service level they received at our dealership.


EJ was very helpful and knowledgeable about the Volkswagen we purchased. He provided outstanding service to my husband and I. He worked the best deal! Great!

—Troy, July 31, 2011


I loved the Passat I purchased at VW Springfield. Jamal was a huge help and got me in the exact Passat I wanted for the monthly payment I can afford. I would recommend asking for Jamal when going to VW Springfield… it was truly the best car buying experience I've had to date.

—Phillip, July 9, 2011


We had a good experience at VW Springfield. The staff (Carlos, Jamal and Hue) were all very knowledgeable and courteous. They took their time explaining the available inventory and the features of the cars. They had a lot of inventory to choose from which made the drive to Springfield worthwhile… we came away with a car that we liked with financing that we could afford…

—Roger, May 28, 2011


In March I went to VW Springfield and I knew the exact car I wanted. I had been in constant communication with Stephen Brown, Internet Sales, and I would honestly say that I would deal with him and only him! He is a great communicator, listener and was able to get me the price I could afford to pay! Kudos to VW Springfield and Stephen Brown!

—Chad F., May 11, 2011


My Sales Consultant, Tee, was extremely friendly and knowledgeable. He let me drive multiple cars and take my time with the purchase. The dealership had nice facilities and a helpful staff. I would recommend both Tee and VW Springfield to any interested buyer!

—Dave C., May 8, 2011


I recently bought a 2011 VW Golf. I spoke with Stephen and Dillon. They were great in answering all my questions and concerns. They gave me a great trade-in value and a great finance rate. I received a great deal and excellent customer service.

—Pete, July 16, 2011


I recently bought a 2009 Routan and worked with Tee. He was quick and helpful and the manager was ready to deal. I got the vehicle I wanted with a good trade Number. So far all is well, I don't know about the service department like the people below, but I would work with Tee again.

—Chris, April 18, 2011